NEWSLETTER  No 2      2into3   NON-PROFIT SECTOR SPECIALISTS                      February 2008

 

 

 

 

There are three sectors in an economy. The first is the Public Sector. The second is the Private Sector. And the third is the Non-Profit Sector. The Non-Profit Sector is very important to the Irish economy, employing 8.8 percent of the workforce, along with another 2.3 percent on a voluntary basis. It accounts for 8.4 percent of G.D.P.

 

2into3 combines the skills and experiences of the Private and Non-Profit Sectors in Management Consulting and Recruitment.

 

This publication will offer quarterly insights into the Non-Profit Sector,

fundraising, management consulting, philanthropic trends, and developments at 2into3 itself. The newsletter is intended to inform, educate, and promote thought and discussion, so please peruse the selected articles and give us your feedback. We hope you find the items interesting and useful, and we look forward to hearing from you. 

 

 

 

THE FUTURE OF CIVIL SOCIETY IN IRELAND

 

Civil society in Ireland and Britain will unquestionably be altered by changing social, political and economic trends - and the non-profit sector must 'disturb the present' to influence its future and ensure sustainability, a recent report states.

 

The findings stem from a think tank initiative involving hundreds of non-profit leaders who discussed their concerns and predictions - looking forward to civil society in 2025 - in conferences and interviews across the UK and Ireland. Their debate centred around a three-tiered definition of civil society: as a 'good society,' or goal for which to aim; as an 'associational life,' or a space of organised activity not undertaken by government or for-private-profit business; and as 'arenas of public deliberation,' or a space in which societal differences, social problems, public policy, government action and matters of community and cultural identity are developed and debated.

 

The inquiry employed futures thinking to examine influential drivers and prepare for multiple outcomes in a changing future.

 

'In the past, civil society has often been ahead of other sectors in warning of new threats - like those from climate change - as well as embracing new opportunities - like those from a wider understanding of human rights,' said Geoff Mulgan, Inquiry Commission chair. 'Our aim with the report, and with the work in the later stages of the inquiry, is to stay ahead of the game and to help civil society shape the future rather than simply responding to events as they come.'

 

Among the main threats to civil society as a 'good society,' the report identified the increasing importance of a well-being agenda, widening inequality and rising individualism - which 'can lead to social atomization, declining trust in institutions, fragmenting values and the declining sense of community.'

 

Similar breakdowns were cited as driving factors in the change of civil society's identity as 'associational life.' The report pointed to growing migration and diversity, with a fear that 'increased cultural and religious diversity is likely to lead to increased fragmentation of civil society,' with ethnic- or faith-based groups catering to their own narrow bases or possibly working against each other. 'Associational life' will also be influenced by the use of new media and the growing regulation and professionalisation of third sector organisations.

 

Such isolation is also bound to impact civil society as 'arenas for public deliberation,' compounded by an increase in corporate power, a dwindling of actual, physical public spaces, and a shifting activism and disengagement from formal politics. The report pointed to the fact that the past three Irish elections have also marked the lowest voter turnouts in Ireland. 'Some participants have spoken to us about the "double deficit" in terms of democracy, with weak political organisations talking to weak civil society associations,' the report states. 'They argue that both have to be rebuilt; a strong civil society on its own is not enough. Others have argued that more effective civil society associations would create sufficient dynamic to re-energise political processes.'

As the inquiry continues this year, specifically focusing on how policy and practice might help civil society define - or re-define - itself  in the runup to 2025, the report did offer several undeniable conclusions. The key to sustaining civil society, it found, is cohesion - amidst sectors, formal and informal politics, communities and civil society itself.

 

'There are two key challenges to civil society,' the report states 'The first relates to creating public "spaces" where difference can be explored. While difference may not always be reconciled, enlarged empathies may have positive results . . . The second challenge is to strengthen links between different civil society associations, between different sectors and indeed between those with less and more power.'

 

 

 

 

 

THE IMPORTANCE OF RECRUITMENT SERVICES

 

Careful recruitment on all levels is crucial for Irish non-profit organisations as the sector evolves, said John Kelly, 2into3 Director with specific responsibility for recruitment services.

 

John, who joined 2into3 after eight years of executive search work with Merc Partners, said he enthusiastically seized 'the opportunity to bring my experience to support organisations that are working toward the creation of a civil society . . . Plus, I suppose, the non-profit area is an exciting and growing area here. It's at the cusp of very significant development.'

 

And the landmark advancement makes it all the more important to place appropriate individuals in every aspect of non-profit work - from people on the ground to board members, he said.

 

'There's a huge emphasis on people and having the right people in place at all levels of the organisation,' he said. Recruitment services and practices have been expanded accordingly at 2into3 to answer demands and stay aligned with trends.

 

'2into3 was established over 18 months ago, initially focusing on recruiting fundraisers for the sector at a time when, at that point, there wasn't a culture in the sector of using intermediaries such as ourselves,' John said. The company has since placed more than 25 fundraisers. 

 

'Laterly, then, we have been broadening our recruitment and we're now establishing a similar position as a leading recruiter of senior executive talent for the sector, from board level down to senior executive teams.'

 

He said 2into3 has noted significant interest from corporate professionals who wish to cross into the third sector and pursue work with 'a different kind of motivation.'

 

'They're looking for a different level of engagement with their work, with their career, with their organisation, and bringing their skills to support mission-based organisations such as  cause-based charities,' he said.

 

The addition of individuals with private-sector experience will undeniably benefit non-profits, particularly as an emphasis on professionalism grows within the third sector.


'We are looking at transferring skills from the commercial sector into the non-profit sector,' he said. 'The pool of talent in the sector needs to be broadened.'

 

But meticulous recruitment practices should be implemented across the board at non-profit organisations, especially in regard to care staff and individuals who are actively engaged with the beneficiaries of services on a regular basis.

 

Non-profits are 'delivering care-based services; whether they're a homeless agency or child welfare agency or a disability agency, that's what they deliver - and so the vast majority of the human resource needs are in that area,' John said. 'These are mission-critical kind of roles for organisations.'

 

 

 

 

 

HOSPITAL FUNDRAISING: UNIQUE TACTICS AND CHALLENGES

 

The past decade has seen a consistent increase in the expansion and sophistication of fundraising methods by Irish hospitals, which ambitiously - along with the majority of the non-profit sector - leapt upon opportunities afforded by Ireland's newfound wealth surplus.

 

But hospital fundraising is unique amongst other non-profit campaigns, attracting traditionally older philanthropists and necessitating different strategic tacks, experts say. Combinations of events, annual funds and capital campaigns must be carefully tailored to approach specific groups - but, like most other efforts, it all comes down to relationship building, said Michael O'Connell, Vice President of Planning and Marketing at Mount Auburn Hospital in Cambridge, Massachusetts.

 

'It's connecting with an individual - how their dollars are going to make a difference in someone's life, in the community's life,' Mr O'Connell said.

 

Mount Auburn, affiliated with Harvard Medical School, recently surpassed a $21million capital campaign, completed a new state-of-the-art building and received several landmark donations. Mr O'Connell has spent 26 years contributing to the hospital's development and possesses a rare collection of insights after holding myriad positions throughout the hospital's administration.

 

The involvement of all community members - from socialites to the elderly to doctors themselves - is invaluable in ensuring fundraising success, Mr O'Connell said. Mount Auburn features groups such as the Auxiliary, comprise of mostly female members who organise tree lightings, galas and other social events, and the Physicians' Leadership Circle, which recognizes members of the medical staff who have donated $1,000 or more annually to the hospital. Since the Circle's establishment in 2000, it has grown from 32 charter members to 194.

 

All stakeholders and community members must be shown how hospitals are relevant to them - and how they can actively make a difference, Mr O'Connell said.

 

'Most of your individuals who are going to be donating money [to hospitals] are elderly,' he said. 'Young individuals who are philanthropic tend to be giving to their children's schools, maybe faith organisations, maybe civic, because they don't think they need hospitals,' he said.

 

The challenge, then, is 'how to get the young philanthropists to think of healthcare or hospitals as a place for their philanthropic dollars,' he said.

 

Medical centres, which can boast specialties of excellence, and children's hospitals often find fundraising easier because they attract certain groups and sympathies, Mr O'Connell said. Community or general hospitals are the institutions for which the emphasis of community ties is most crucial, he said - but they are also the most easily linked to regular people or possible donors.

 

'People come have their babies here; they may even come and die here,' he said. 'There is a connection that's visible in the community.'

 

Grassroots, citizen groups such as the Auxiliary can also be invaluable in attracting philanthropic interest, he said - as members hold community events, share the work of the hospital with their neighbours and spread word-of-mouth publicity about fundraising efforts through 'friendraisers'.

 

But another way to attract younger philanthropists and community donors is diversification of giving methods, Mr O'Connell said. In addition to the Physicians' Leadership Circle and Auxiliary, he pointed to other 'buckets' - the annual fund, capital campaign, legacy gifts, tax exempt donations, golf tournaments, galas and other events.

 

And most importantly, Mr O'Connell stressed the incomparable value of careful money management and images of success.

 

'Across the board, people want to get on a positive or a winning start,' he said. 'If you're in financial trouble, or if you are perceived as not good quality, the money doesn't come. And when you need the money the most, it's not coming.'

 

 

 

 

 

IRELAND TO HOST LANDMARK SCHOOLS CONFERENCE

 

Ireland will next month host the first CASE Europe Schools Conference to be held outside of the UK, reflecting the exponential growth and sophistication of the Irish education sector.

 

CASE, the Council for Advancement and Support of Education, is an international association of professionals in alumni, development, marketing and communications. Conference Chair Peter Spence said CASE was 'delighted with the warm and fulsome welcome we have received from our Irish colleagues, and share with them our pleasure that CASE Europe is now truly international.'

 

A number of Irish speakers will present at the conference, which will be held March 2-4 in Dublin. Among them are Dennis O'Connor, founding director of 2into3; Joe McKenna, founder of Galway-based management consultancy firm Venture Advancement; and Jenni Barrett, executive director of Clongowes Wood College Foundation.

 

But the location of the eleventh CASE Europe Schools Conference is not the only feature that distinguishes it from previous years; the event also has been structured around a theme for the first time.

 

'We feel that the growth in our numbers is matched by an equivalent growth in the expectations of our profession,' Mr Spence said in an open letter to professionals. 'To that end, this conference marks a step forward in content and delivery . . . Our plans for the advancement of our schools are no longer simply fundraising plans, but are actually considered and comprehensive plans for the future, out of which evolve fundraising components. We market our schools not simply to raise funds or to recruit pupils, but in order to present a coherent and consistent brand to the world.'

 

The conference will also feature speakers from around the world - including the United States, Canada, Belgium and France - with expertise in a range of areas. The programme offers more than 30 sessions and also includes a reception at The Royal College of Physicians in Ireland and a gala dinner.

 

More information can be found at http://www.case.org/conferences/euro_schools/default.cfm

 

 

 

 

Non-Profit Issues Feature Prominently in New Year Media Landscape

 

Ireland entered 2008 with an evident focus on overseas volunteering and charities, as the Taoiseach opened a new aid centre on O'Connell Street and the Charities Bill was further discussed in the Dail.

 

Mr Bertie Ahern officially opened the Irish Aid and Volunteering Centre on January 22, stating that the state-of-the-art facility would help to educate citizens and get them involved. The Centre features multimedia exhibitions and interactive displays, along with workshops for students and available staff to answer any questions about volunteering opportunities.

 

'During my visit to Tanzania and South Africa last week, I saw for myself the positive impact that Ireland - the Government, and NGOs and missionaries and our volunteers - is having in crucial areas such as healthcare, housing, education and the fight against HIV and AIDS,' Mr Ahern said. 'As our aid programme grows in the coming years, the Centre will engage the public in this effort and on ways in which the individual can become involved."

 

The Centre, which is located at the corner of Cathal Brugha Street, will also serve as a venue, and multiple events have been planned in conjunction with Irish Aid partners - which include Goal, OXFAM Ireland and Trocaire. Three events were scheduled just this week; Suas Educational Development Global Issues-Human Rights on Tuesday; Sustainable World Workshops on Wednesday; and a Volunteering Information Evening on Thursday.

 

But international volunteering work was not the only non-profit news item in January, as the Charities Bill 2007 entered committee stage. The second stage debate on the bill concluded in November, and it was scheduled for detailed examination beginning January 22 by members of the select committee on Arts, Sports, Tourism, Community, Rural and Gaeltacht Affairs. Michael Ring, Fine Gael spokesman for Community, Rural and Gaeltacht Affairs, planned to lodge nine separate amendments from the party to the bill prior to its examination, aimed at clamping down on fake charity schemes. But the amendments were withdrawn at the last moment 'only on the basis that the Department would try and incorporate them in the legislation based on advice from the Attorney General,' Mr Ring said.

 

The Bill next must be brought back before the Dail for the Report and Final Stage.

 

The legislation is expected to lead to the appointment of a Charity Regulator and more streamlined non-profit guidelines. Mr Ring said he generally welcomed the Bill and its provisions, which would add much-needed safeguards to the sector while still allowing non-profit entities to operate independently.

 

'We want the Regulator to regulate and ensure that charities are above board and whatever monies are raised are actually used for charitable purposes,' he said. 'However, at the same time, we don't want the Regulator interfering on a day-to-day basis with charities.'

 

For any additional information about 2into3, please contact Harvey Duthie at harvey@2into3.com or 01 6401824.

In This Issue

The Future of Civil Society in Ireland

The Importance of Recruitment

Hospital Fundraising: Unique Tactics and Challenges

Ireland to Host Landmark Schools Conference

Non-Profit Issues Feature Prominently In New Year Media Landscape

 

Quick Links

 

 

 

EVENT NOTICE

STEP VII SYMPOSIUM: PHILANTHROPY- GIVING WITHOUT BORDERS

16-17 APRIL 2008

LONDON MARRIOT HOTEL, GROSVENOR SQUARE, LONDON

STEP is working to promote the role of the intermediary in philanthropy alongside promoting effective giving. STEP is also working with policymakers to reduce international barriers to giving. This symposium will see the leading figures in the international private client, charity and political worlds gathering to discuss these issues and to share best practice. To view the symposium brochure, visit this site


STEP members and employees of registered charities can attend for a 650 pounds. The delegate fee for non-members is 750 pounds. To obtain further information and  register to attend, visit www.step.org/conferences or contact Kerry Roffey on 00 44 (0) 20 7838 4863 or email kerri.roffey@step.org

 

 

 

 

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